I have not received a receipt /confirmation that my order has gone through
Once you have placed your order, an automatic order confirmation will be sent to your email.
PLEASE CHECK BOTH YOUR INBOX AND SPAM FOLDERS FOR YOUR ORDER CONFIRMATION.
For phone purchasers please allow up to 3 working days for your invoice to be sent to you.
If your order was not successful it may be for one of the following reasons:
- Your payment could not be authorised.
- The product may be out of stock.
- There was a pricing or product description error.
Please ring our head office on 01389 714452; they will be able to provide you with more information.
I purchased my Breastlight over 28 days ago and still have not received it
Please contact our head office on 01389 714452 who will be able to help you.
Do I pay extra for postage and packaging?
Our postage and packaging rates are as follows:
- £4.95 if buying 1 Breastlight only
- £4.95 if buying 1 Breastlight with lubricant
- £1 if buying 1 Lubricant only
- Free P&P for more than 2 Breastlights
For overseas orders please contact us on 01389 714452
I would like to buy a Breastlight and I have a voucher/promotional code. How can I get my discount?
Go to our homepage, www.breastlight.co.uk, and click on Buy online. Select Breastlight and the quantity you wish to purchase.
After you have registered your card details, enter your code and the discount will be applied.
PLEASE NOTE THAT YOUR PROMOTIONAL CODE IS ONLY VALID ONCE PER TRANSACTION.
To purchase more than one Breastlight using your discount code you will need to make separate transactions.
ANY ADDITIONAL INFORMATION REGARDING PAYMENT AND DELIVERY CAN BE FOUND UNDER OUR TERMS AND CONDITIONS.